Accounts ReceivableFull-time

Key Responsilbilty: 

 To process Accounts receivable – Order to Cash operations for Global client operations
 To process Credit requests, Cash applications, Follow-up for collections as per procedure
 To adhere the quality & quantity targets set for the team
 Ensure team Provides customer with copies of billing documents and proof of delivery on  request
 Drive Research, analyze and resolve customer claims
 Assist the team in Identifying the root cause of issues/errors and work to have them corrected at the source
 Ensure Preparation credit/billing adjustments
 Maintain thorough product knowledge and full understanding of policies and procedures
 Handle complex, priority or high-visibility problems with orders, accounts, etc.
 Drive Dispute resolution metrics and ensure timely resolution of disputes by the team.
 Liaison with Customer Service teams at client site and work on process improvements and projects as assigned.
 Work with collections organization to drive timely dispute resolution and ensure quality of disputes raised.
 Handle Cash Operations, Customer services, banking and Order Management.
 To function as per the Service Level Agreement
 To achieve all the key Performance Indicators as set by the Team manager.
 To function as per ISO 9001: 2000 procedures.
 Adhere to reasonable operational requests from the management.
 To attend all meetings and trainings as per requirements.
 Works effectively in a group and collaborates with the team effectively

Skills Required
 Domain expertise (F&A)
 Analytical ability
 Detail oriented
 Ability to work efficiently in a fast paced environment.
 Flexibility to work in different shifts including night shifts
 Proficiency in MS office
 Exposure to banking systems desirable

Skills Required
 Good Interpersonal skills
 Good communication skills

Education Qualification:
 B.Com Graduate passing out in 2023
 Additional finance related course/certifications would be an added advantage
 Any customer handling experience would be an added advantage