Chat Support Executive- Chandigarh Full-time

VitalTech Solutions Private Limited

Posted By : VitalTech Solutions Private Limited

Chandigarh, Chandigarh (11)Mohali, Punjab (15)

Title: Chat Support Representative

Work Location – Mohali/Chandigarh

Shift – Night Shifts

Work Schedule – 5 Days working

! Looking for Immediate joiners !

Key Responsibilities:

  • Chat and Email coordination with customers
  • Effective communication via mail/chat
  • Assist digital team with online campaigns.
  • Protecting brand image and reputation in the market.
  • Provide real-time support
  • Escalating to relevant team(s) internally and/or externally
  • Good communication (verbal & written)
  • Proficiency with MS Office particularly MS Excel
  • Customer-centric attitude
  • Qualification : Any Graduate can apply

Good to have Skills
  • English Language
Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Bachelor of Arts (B.A) - Others

Bachelor of Commerce (B.Com) - Others

Bachelor of Science (B.Sc) - IT

Bachelor of Science (B.Sc) - Others

Bachelor of Technology (B.Tech) - Others

Qualification : Any Graduate can apply

  • PF
  • Medical and Paid Leaves

Journey