Account manager Full-time

UTHO CLOUD PRIVATE LIMITED

Posted By : UTHO CLOUD PRIVATE LIMITED

Noida, Uttar Pradesh (2)

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationships with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments.

1.  3+ years of account management / customer dealing experience in IT domain is preferred . 
2.  Be the primary point of contact and build long-term relationships with customers.
3.  Help customers through email, phone, online presentations, screen-share, and in-person meetings.
4.  Ensure increasing revenue through upselling, cross-sell, reference sell, and new sales.
5.  Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
6. Liaise between the customer and internal teams.

Requirements:

3.  Bachelors Degree in the appropriate field of study or equivalent work experience.

4.  Proven account management or other relevant experience.

5. Experience in delivering client-focused solutions based on customer needs.

6. Expert at Microsoft Office, CRM Tool,Online AI like chat gpt.

Account Manager top skills proficiencies:

Build Relationships
Client engagement Skills
Co-ordination Skills
Pro-activeness
Customer Focus
Customer Delights Skills
Teamwork
People Skills
Initiative

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Postgraduate

Journey