Engineer - Trainee Full-time

Tech India Engineers Pvt. Ltd

Posted By : Tech India Engineers Pvt. Ltd

Mumbai, Maharashtra (4)Pune, Maharashtra (5)

•    Acquiring necessary skills to attend the complaint.
•    Attending complaint on time.
•    Attending complaint to the satisfaction of customer in terms of quality and deliverance
•    Timely planning and communication to Seniors
•    Planning and arranging the materials needed to attend the complaint.
•    Closing of the complaint and timely sending of reports to the customer and back office.
•    Analyse the customer Service Reports feedback & take corrective actions for continuous improvement.
•    Motivate the team as a team leader and extract best result.
•    Adhering to standard operating procedures and safety norms.
•    Completing timely documentation work
•    Ensure timely billing and collection.
•    Scheduling and Planning of work meeting customer timeline.
•    Monitoring the performance of the team.
•    Provide resources to the team.
•    Inculcate safe work culture among the team.
•    Prepare the skill matrix of the team.
•    Arrange training & monitoring its effectiveness.
•    Ensure use of proper calibrated tools and tackles.
•    Interact constantly with customer & carry out necessary improvements based on the customer feedback.
•    Ensure 100% safe working days.
•    Ensure 100% compliances of IMS documentation.

Role Specific Skills
  • Active Listening
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Programming
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Written Comprehension
  • Written Expression

Bachelor of Engineering (B.E) - Electrical Engineering

Diploma in Electrical and Electronics Engineering

The company was established in the year 1997 & currently has its headquarters in Mumbai. Since its inception, the company has strived to become a world-class engineering company with its customer-centric approach. Tech India has maintained leadership in Service, Engineering & Construction business throughout the world.