Major Responsibilities

 

·       Internet Research, Fact Checking and Web Based Marketing

·       Work as a part of the clients' extended team

·       Resolving Customer queries

·       Analyse, Plan, Organize and complete the tasks to meet deadline and quality requirements.

·       Conduct online research for tasks to acquire results and present them in a manner that meets the expectations of clients.

·       Data Collection through Internet research

·       Entering data into appropriate fields; databases, records, and files

·       Organizing spreadsheets with large numbers

·       Typing data directly and accurately

·       Complying with security backups and regular checks to ensure data is saved and stored properly

·       Viewing and verifying confidential or private customer/client information; protecting the information and identities of customers/client

·       Verifying data by correctly checking and comparing source documentation

·       Product Uploading, Picture Uploading, Chat Process

·       E-Commerce Management

·       Data Mining

 

Desired Skills & Experience

 

·       Advanced Excel Certification

. Excellent oral and written English communication skills

·       Strong customer service attitude.

·       Deadline-oriented

·       Ability to work independently or part of team

·       Good organizational and time management skills

·       Good comprehension, research and analytical skills

·       Willingness and enthusiasm to learn new things every day

·       Proficient with Windows, Microsoft Office and web usage

·       Good at using search and internet tools like Google, Wikipedia, Yahoo etc.

·       Flexible to work in shifts