Voice process (Apprentice Under NAPS)
TEAMLEASE SERVICES LIMITED
- Hyderabad, Telangana (150)
0 Yr
12,000 to 14,000 / Monthly
Posted: days ago
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Job Highlights
Role
Job Type
Full-time
Industry
- Staffing and Recruiting
Openings
Applicants
Apply Before
Closing soon
Job Overview
Roles :Data Entry Operator
Qualification : 12th,Graduation
Passing year:2021, 2022,2023,2024,2025)
Age : 18 Yrs to 25 yrs.
Location : Hyderabad
Desired Skills : Should know to speak and Typing skills
Gender : Male/ Female
Stipend :12000 to 14000
Working Hours : 8 hours
Common Job Titles
Voice Process Executive
Customer Support Associate (Voice)
Technical Support Executive - Voice
International Voice Process Executive
Virtual Relationship Manager - Voice
Key Responsibilities
Customer Interaction: Handling inbound calls, resolving queries, managing complaints, and providing exceptional customer service.
Call Handling: Managing both inbound (customer support) and outbound (sales/telemarketing) interactions.
Problem Resolution: Troubleshooting issues, offering solutions, and navigating to the right technical team when needed.
Documentation: Recording accurate call details and updating customer records in the CRM system.
Process Improvement: Adhering to quality standards and continuously improving day-to-day call processes.
Required Skills and Qualifications
Communication: Excellent verbal communication skills, including clear speaking and active listening.
Technical Proficiency: Ability to use call center software, CRMs, and basic computer applications.
Soft Skills: High patience, multitasking abilities, and a customer-centric approach.
Key Skills
1/5 of your skills match for this job
Qualification
- Any Graduate
- Higher Secondary
Benefits
Eligibility
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Journey
1
Application Date
2026-02-11 00:00:00.0
2026-04-30 00:00:00.0
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