Trainee Assistant

Job Overview

We are looking for a highly motivated and enthusiastic individual to join our team as a Trainee Assistant - Intern in TCI Express Limited. The ideal candidate should be able to work effectively in a fast-paced environment. 

Role Purpose Statement:

The incumbent will be responsible for managing Operations, Booking & Delivery within TCI Express Ltd.

Job Responsibilities:

• Timely booking of consignment, weight adjustment, statutory compliance.
• All the booking should be as per co. policy and complied with the law.
• Customer specific requirement is to be taken care of at the time of booking.
• Timely submission of bills & followed for realization.
• Customer relationship management, ensuring that customer get the timely service, customer grievances are properly attended.
• Meeting existing &b new Customers, attending to their call and complaints
• Visiting customer/ deputing team members for booking or delivery of consignments.
• Monitoring Direct & indirect cost, outstanding, initiative to reduce direct & in-direct cost, manage profitability, action taken   on Audit reports.
• Operational processes are to be followed, feedback to top management on operational issues, monitoring execution of operational plan, coordinating with HO for support.

Job Requirements

• Excellent analytical and problem-solving skills with attention to details is required.
• Ability to work effectively in a team environment and communicate complex ideas clearly.
• Strong organizational and time management skills with the ability to prioritize tasks.
• Ability to adapt to changing circumstances and priorities in a dynamic environment.
• Provide exceptional customer service to internal stakeholders and external clients.

In intership period (6-9 months), Stipend of 12k will be paid as per the policy with opportunity of full time permanent hiring based on the performance during this period.