Monitoring Team (VMware VCF Support)

Swan Solutions & Services Private Limited

Navi Mumbai, Maharashtra (12)

1-2 Yrs

400,000 to 600,000 / Annually

Posted: days ago

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Job Highlights

Role

Job Type

Full-time

Industry

Information Technology and Services

Openings

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Job Overview

Profile : Monitoring Team (VMware VCF Support)

Roles & Responsibility :

Provide expert-level technical support for VMware Cloud Foundation (VCF) to resolve complex customer issues.
Perform in-depth troubleshooting and analysis of VCF components such as vSphere, NSX, YSAN, and SDDC Manager.
Collaborate with cross-functional teams and customers to deliver timely solutions and ensure customer satisfaction.
Create and maintain detailed documentation, including troubleshooting guides and knowledge base articles.
Participate in the development and execution of proactive measures to enhance VCF stability and performance.
Conduct root cause analysis (RCA) for critical incidents and implement preventive measures.
Mentor and assist junior support engineers, providing guidance on technical issues and best practices.
Engage with product development teams to report bugs, suggest enhancements, and contribute to product improvement.
Stay updated with the latest VMware technologies and certifications to maintain a high level of expertise.

Qualifications: Any Graduate
Job Location : CBD Belapur (Navi Mumbai)
TOTAL Experience: Between 1 - 2 years of VMware cloud
Certification : VMware certified professional/ Advance professional in Data centre/ Cloud / Network.
Salary: 4LPA - 6LPA
Shift: 24 x 7 (Rotational)
Industry: IT
Employment Type: Full Time, Permanent

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