Customer Support Consultant (Night Shift)

Posted by:

Sulekha New Media Pvt Ltd

Location:

Chennai, Tamil Nadu (10)

0 Yr

350,000 to 400,000 / Annually

Posted: days ago

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Job Highlights

Role

Industry

E-commerce

Job Type

Full-time

Openings

Applicants

Apply Before

Closing soon

Job Overview

Hiring: Customer Support Consultant (Calling Role)

Location: Chennai

We’re hiring candidates with 6 months – 1 year experience for a high-volume calling role.
You’ll be making high volume calling daily to users who’ve posted leads
Handling customer queries & updating details in CRM
Following structured scripts and processes

What we need:

Experience Required : 6 months – 1 year experience in customer support / telecalling
Strong communication skills
Languages Known: English, Hindi , Tamil
Comfortable with high-volume calling & targets
Immediate joiners preferred.

Skills Required:

Active Listening, Effective Communication, Objection Handling, Rapport Building, Product Knowledge, Call Control, Technical Proficiency, Sales Closing, Presentation, Multilingual Communication, Effective Questioning and Probing, Professional Speaking Continuous learning, Positive Attitude, Effective Sales Pitch, Price Negotiation, Ticket Handling, Customer Relationship Management, Business Communication, Written and Verbal Communication

Candidates who have taken TCS iON NPT Business Development Management or TCS iON NPT - Customer Relationship Management will be given preference.

Key Skills

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Role-Specific

Qualification

Any Graduate
Master of Business Administration (MBA) - Any Specialization

Benefits

Eligibility

About Company

Sulekha New Media Pvt Ltd

Sulekha is a leading digital platform for local service businesses in India. Sulekha focuses on expert services clustered around Home, Life and Self and where the user need is customized. Using technology and domain intelligence, the platform seeks to understand the user need in detail and matches it to verified service professionals.

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