Technical Support Executive
Startek aegis customer support services PVT LTD
- Bengaluru, Karnataka (10)
0 Yr
Posted: days ago
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Job Highlights
Role
Job Type
Full-time
Industry
- Information Technology and Services
Openings
Applicants
Apply Before
Closing soon
Job Overview
Role & responsibilities
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. You will be the first point of contact for our customers, ensuring their queries are resolved quickly and effectively while delivering a positive experience. Key Responsibilities
Handle customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve complaints and escalate complex issues when necessary.
Maintain customer records and update CRM systems.
Follow up with customers to ensure satisfaction.
Collect feedback and share insights with the management team.
Skills & Qualifications
Excellent communication skills (verbal & written).
Strong problem-solving ability and patience.
Basic computer knowledge and familiarity with CRM tools.
Ability to multitask and work in a fast-paced environment.
Prior experience in customer service is a plus, but freshers are welcome.
Diploma/Graduate
Freshers can also apply.
Good Communication & Interpersonal Skills.
Enlish + Hindi
Mode of work: Work from Office
Address: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042
Key Skills
1/5 of your skills match for this job
Qualification
- Any Diploma
- Bachelor of Technology (B.Tech) - Any Specialization
Benefits
Eligibility
Job posted by
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Journey
1
Application Date
2026-01-09 00:00:00.0
2026-03-09 00:00:00.0
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