Demonstrated Skills:

• Offers solutions, suggestions & improvements and also help on client specific reports to their immediate supervisor

• Should be a team player, mentor the trainees and collaborate in solving the issues and problems

Roles & Responsibilities:

• Should have the ability to identify global issues, root cause of the problem and take corrective and systemic actions.

• Ensure required quality standards.

• Clear the rejections

• Check whether the response is received in a timely manner

• Check process dashboard on time; if any rejection found

• Generate Insurance Collection summary report grouping by Insurance and sub-grouping.

• Work on the denial bucket claims

• Resolve the denied claims

• Typing skills at min 35 words per min

• Should ensure 100% attendance. Should not have any unapproved absenteeism.