Airport Ground Staffs Full-time

Skyview India

Posted By : Skyview India

Kolkata, West Bengal (30)

  1. Job Role - Coordinator (Ground staff)
  2. Job Type: Full time
  3. Experience: Fresher 
  4. Salary Band: 2,00,000- 4,50,000
  5. Educational Qualification: 12th, Any Graduate


Job Summary

They need to ensure hassle-free check-in for the passengers on the flight.

  1. They must assist the passengers in rebooking or redirecting if their flights are canceled or delayed.
  2. They constantly need to update the waiting passengers regarding their flight.
  3. They have to help the customers by providing them the proper instructions before boarding, after landing, and while switching the connecting flights.
  4. They need to be good at cabin services to ensure the comfort of the passengers on the flight. This means the plane must be restocked and cleaned properly before the passengers are boarded.
  5. They have the task of issuing tickets to the passengers.
  6. They need to answer all the queries of the passengers politely. They need to be very patient and calm as the queries can also be of lost luggage and delayed flights.
  7. They need to help the passengers with their luggage during check-in.
  8. They must ensure the safe delivery of the luggage.
  9. They have to properly check the passenger’s identity so that the boarding pass can be provided to the correct passenger.
  10. Sometimes, they can also screen passengers and the luggage for ensuring their security.
  11. They need to provide special help to handicapped passengers.
  12. Outside the airport, they also need to make sure safe loading and unloading of luggage to and from the airplane.

Role Specific Skills
  • Active Listening
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Geography
  • Information Ordering
  • Judgment and Decision Making
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Psychology
  • Public Safety and Security
  • Reading Comprehension
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Transportation
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Higher Secondary