Telemarketing Executive

Job Overview

Key Responsibilities -  International Voice Support (Night Shift) :-

1. Handle inbound and outbound international calls
2. Communicate effectively with global clients
3. Resolve customer queries with professionalism and empathy
4.  Maintain high-quality call standards and customer satisfaction 
5. Verify insurance eligibility and benefits
6. Handle prior authorizations and approvals
7. Support medical billing and claims submissions • Assist with provider credentialing processes

Skills Required:-

1. Strong English communication
2. Good listening and interpersonal skills
3. Ability to handle international customers confidently
4. Basic computer knowledge
5. Ability to work in night shifts

Incentives & Benefits:-

1. Attractive salary package
2. Daily Spot Incentives (performance-based rewards)
3. Weekly Incentives
4. Monthly Incentives
5. Yearly Performance Incentives
6. Career growth opportunities
7. Continuous training and skill development

Role Overview:-
We are hiring enthusiastic and skilled Customer Support Executives for an International Voice Process. This role involves handling global clients, delivering excellent customer service, and managing healthcare-related processes in a fast-paced environment.

Company: Sevikatech Private Limited
Location: Jayanth Tech Park, 6th Floor, Padmini Gardens, Mount Poonamallee Rd, Nandambakkam, Tamil Nadu 600089.
Department: BPO
Employment Type: Full-Time
Work Shift - Night Shift