Guest Relationship Executive Full-time

STERLING HOLIDAY RESORTS LIMITED

Posted By : STERLING HOLIDAY RESORTS LIMITED

ALLEPPEY, Kerala (3)

Job description

Roles and Responsibilities


 

  • To identify potential customers, create and close new business opportunities in line with the strategic direction of the company.
  • To build and maintain strong client relationships by effectively handlings objections/cancellations thus ensuring a high level of customer service is met at all times.
  • To deliver audio/video sales presentations for prospective clients.
  • To generate the leads & references and do cold calling pitching appointments.
  • Regular liaison sales and member relations department.
  • To keep abreast of new products and services and undertake training as and when required.
  • Any other activities as defined by the Team manager
  • Handle FIT prospects.

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey