Relationship Manager Full-time

SKY Automobiles

Posted By : SKY Automobiles

Raipur, Chhattisgarh (75)

Roles & responsibilities:

  • Handover photo visiting card to customer
  • Have knowledge of various products, schemes & finance as well as of Competition
  • Probe and understand customer needs.
  • Give proper demo and test drive of the car to the customer
  • Ensure Home visit of each enquiry within 48 hrs max.
  • Targets for Car sales, MGA per vehicle, MI, Exchange, Finance
  • Participate in events and promotional activities to generate enquiries
  • Daily enquiry follow-ups and updating in the tracking card as well as in DMS
  • Should collect all the scheme related documents before delivery of vehicle
  • Ensure all complaints to be resolved within 24 hrs.
  • Ensure post-sales twentieth day home-visit to customer
  • Any other work as assigned by the superior or management

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate