Network Administrator

Job Overview

Responsibilities:

• Networking Support: Troubleshoot LAN/WAN issues and ensure network uptime. Manage network devices such as switches, routers, and access points. Monitor network performance and identify improvement areas.
• Technical Support & Troubleshooting: Provide end-user technical support; diagnose and resolve hardware, software, and connectivity issues; and guide junior IT staff when required.
• Hardware Support: Install, configure, and troubleshoot desktops, laptops, printers, biometric devices, and other IT peripherals; diagnose and resolve hardware failures or performance issues; coordinate for repair or replacement of defective equipment.
• Microsoft 365 Management: Manage user accounts, licenses, and security settings in Microsoft 365. Provide support for Outlook, Teams, SharePoint, and OneDrive. Ensure data backups and compliance with organizational policies.
• System Administration: Install, configure, and maintain operating systems, virtualization platforms, antivirus, and server applications; manage Active Directory, DNS, and network configurations; and lead or assist in system upgrades, server migrations, and software deployments.
• Vendor Interaction & Procurement: Coordinate with vendors for hardware purchase, repairs, and AMC services. Evaluate vendor quotations and ensure timely delivery of IT goods and services. Maintain records of vendor interactions and purchase approvals.