After Sales Executive

S V N ELECTRICAL ENGINEERING

Nagpur, Maharashtra (2)

0-2 Yrs

Posted: days ago

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Job Highlights

Role

Job Type

Full-time

Industry

Consumer Electronics

Openings

Applicants

Apply Before

Closing soon

Job Overview

Job Summary: We are seeking a dedicated and customer-focused After Sales Executive to join our team. The ideal candidate should be a graduate with 0 to 2 years of experience in an after-sales or customer service role. You will be responsible for ensuring customer satisfaction by providing excellent support and resolving any post-purchase issues. This role is crucial for maintaining long-term customer relationships and enhancing the overall customer experience.

Address and resolve customer inquiries and complaints promptly and professionally
Follow up with customers to ensure their needs are met and issues are resolved
Maintain accurate records of customer interactions and transactions
Collaborate with internal teams to improve service delivery and customer satisfaction
Provide feedback to the sales and product teams regarding common issues and potential improvements
Assist in the development and implementation of after-sales service policies and procedures
Stay updated on product knowledge to provide accurate information and support to customers

Key Skills

1/5 of your skills match for this job

Desired

Role-Specific

Qualification

Any Graduate

Benefits

Eligibility

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