Field Service Engineer - IT Mobility ( Hardware & Software) Full-time

Run Service Infocare Private Limited

Posted By : Run Service Infocare Private Limited

Chennai, Tamil Nadu (20)Bengaluru, Karnataka (10)Bengaluru Rural, Karnataka (10)Vijayawada, Andhra Pradesh (5)Hyderabad, Telangana (10)Kochi, Kerala (5)Ernakulam, Kerala (5)PERUMBAVOOR, Kerala (5)

 
L1/L2 Technical support for OS & application.
  1. Installation & troubleshooting software on the desktop & server
  2. Troubleshooting experience in Server Hardwareu2019s and Storage
  3. Experience in Patch (WSUS) and Antivirus Administration
  4. WSUS, Mcafee, ADS, Group Policy administration experience
  5. Experience in 24.7 Support operations
  6. Help Desk Services
  7. Call Management
  8. Ticket Closure within SLA
  9. Tech support for all Senior management & leadership team.
  10. Install and troubleshooting Windows and MAC Operating System & Desktop
  11. Engineer should have experience in front level Data Centre/infrastructure support
  12. Knowledge on MDM application, mobile device
  13. Software and application installation knowledge
  14. Vulnerability Mitigations for servers, desktops, and laptops.
  15. Patching support on Desktops and servers (Windows & Linux)
  16. Should provide various reports demanded by FIS from time to time.
  17. Report generation for daily / weekly / monthly / periodic review.
  18. Technical Support Services

Preferred Candidates
  1. candidate should have 1-2 Yrs of hands on experience in Windows/ Linux Operating System, Server installation and troubleshooting.
  2. Ready to handle escalation and support Leaders on technical issues.
  3. Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity.
  4. Bachelor degree or the equivalent combination of education, training, or work experience

** Immediate Joiners Preferred**

Role Specific Skills
  • Active Learning
  • Active Listening
  • Category Flexibility
  • Clerical
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operation Monitoring
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Programming
  • Quality Control Analysis
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Telecommunications
  • Time Management
  • Troubleshooting
  • Writing
  • Written Comprehension
  • Written Expression

Any Diploma

Any Graduate

Preferred Candidates

  1. candidate should have 1-2 Yrs of hands on experience in Windows/ Linux Operating System, Server installation and troubleshooting.
  2. Ready to handle escalation and support Leaders on technical issues.
  3. Consults with management to analyze information technology needs and determine scope, objectives, and priorities of technical projects, technical systems capacity.
  4. Bachelor degree or the equivalent combination of education, training, or work experience

** Immediate Joiners Preferred**

TCS iON NPT - IT Network Engineer is preferred

  • Medical Insurance
  • Lcoal Conveyance Benefits

Journey