Phone banking/Escalation Desk- Inbound Voice Call Support Full-time

Riverforest connections private limited

Posted By : Riverforest connections private limited

Chennai, Tamil Nadu (2)

Qualification: Any Graduation
Experience: 1 to 4 Years in any BPO or Phone banking Process.
CTC :  4-4.5 LPA (Depends on the experience)
Grade : E1-Asisstant Manager
Brief About the Role: It's an Inbound Voice Process.
                                   : Resolving Queries of the customers for different banking products- (Credit Cards, Loans, Accounts)
                                   : Provide Quality Customer Service
Looking for Excellent Communication Skills both in English and Tamil.
Preferable:  Male Candidates Flexible for Any Shifts.  
Interview & Work Location : Vadapalani, Chennai

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Holding Certification on TCS iON NPT - Customer Relationship Management is an added advantage.