Catalog Specialist Full-time

Quess Corp Limited

Posted By : Quess Corp Limited

Other, Work From Home (200)

Roles and Responsibilities:

  • Follow Standard Operating Procedures (SOPs) to perform manual audits and resolve outliers/exceptions
  • Identify patterns emerging in the audits and contribute to process/program improvements
  • Provide timely response to stakeholders on related tasks as per SOP and SLA
  • Systematically escalate problems to the relevant owners/ teams according to pre-determined process
  • Maintain records of day to day work by updating trackers or workflow tools
  • Meet business metrics and goals i.e. SLA, productivity, quality and utilization benchmarks
  • Understand performance metrics for driving business goals
  • Work in a collaborative environment and contribute to the growth of the respective team/program
  • Develop a global perspective and understand the nuances of various geographies that Amazon operates in

Basic Qualifications

  • Bachelor’s degree
  • Good communication skills - both verbal and written
  • Demonstrated ability to work in a team
  • Sound problem solving ability and analytical skills
  • Proven ability to work productively and efficiently in an independent setting
  • Excellent attention to detail and work with the highest level of accuracy

Preferred Qualifications

  • Working Knowledge of MS Office products such as Word and Excel
  • Excellent communication and data presentation skills
  • Fluent written and spoken English

Work location: Virtual

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey