JOB ROLES & RESPONSIBILITIES:

 

Financial:

• Support management and business decisions relevant to cost.
• To Maintain High level of efficiency.

 

Customer:

• Ensure the Service Level Agreements are met.
• Ensure high level of accuracy is maintained.
• Understand and execute Customer request as per process defined.
• Ensure customer correspondences are clear and concise.
• Quickly develop rapport with stakeholders

 

Process:

• To Maintain a high level of Productivity
• Process and track customer requests in compliance with Bank policies/procedures and customer instructions.
• Identify problem areas and convey to the Team Leader along with suggested solutions

 

People:

• To get Cross skilled within and outside the team as per requirement.
• Self-Development by participating in training & Development as per requirement identified by Line Managers

 

Risk/compliance/behaviours:

• Ensure 100% RAF compliance.
• Ensure to understand basics of banking and basic compliance requirements

 

 

Mandatory Requirements:

 

• Graduate/Post graduate – Commerce (Bcom, BBA, Mcom, MBA)
• Good knowledge on banking or financial sector
• Strong in Communication – Written & Verbal (English)
• Good Logical & Reasoning Ability
• Good Computer Skills – MS Office, keyboard skills

 

Contractual Role for 12 months

Location: ANZ, Manyata Tech Park

Shifts: Mon to Fri- Australian shift (5am-8am login)