Desktop Support EngineerFull-time

Job description

Welcome to Precision! Where Talent is nurtured, and Dreams come True.

We are looking for System Engineer Desktop Support for Puducherry location with 1 to 3 years of experience possessing the following skills:

Position: System Engineer

Level: Desktop Support L1

Key skills: Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, CCNA, Window, AD, DHCP, DNS, SLA, Ticketing tools.

Work experience: 1 to 3

Job Location: Puducherry

Employment type : Full time

Job Function: End-user Support

Industry: Information Technology & Services

Education: B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UG.

Job Description

Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office)

Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10)

Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note.

Installation and Managing of antivirus products

Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files).

Installation, Configuration of Biometric devices.

Configuring & troubleshooting of Desktop/Laptops/printer for L1 level & Managing data backup and recovery.

Managing of DNS, Active Directory, basic window server

Troubleshooting basic thin client issues.

Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching).

Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level.

Installation, configuration of Antivirus Cementech & MacAfee

Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.

Configuration and support for iPad & iPhone.

For more details,

Mohanavalli. D

Associate - HR

Precision Infomatic (M) Pvt. Ltd

M +91 9384033715

www.precisionit.co.in | www.innait.com