Telecaller Full-time

Parul University

Posted By : Parul University

Vadodara, Gujarat (5)

We are looking for a Telecaller to boost our admissions by communicating with students & parents. A candidate will be required to gather information from the individual and suggest a probable course, To be able to provide the best telecalling experience, you must know how to convince the students and guide them to take admission in Parul University

Tele-caller Responsibilities:

1.  Enrolling students for courses offered by the company.

2. Handling Inbound and Outbound calls, follow up on Enquiry and database

3. Understand student requirement and guide the student to the right program fitting his / her requirement

4. Explaining eligibility criteria, admission procedures, course structure, course details

5. Ensure proper servicing is done for the students enrolled.

Tele-caller Requirements:

· Minimum graduation required (Fresher’s can also apply).

· Applicant should have basic English communication skills (Speaking, writing & understanding).

· Applicant should not be pursuing any kind of education and if he/she is planning further education they would not be eligible.

KEY COMPETENCIES:

· Must be Confident, resourceful, supportive with good communication skills.

· Problem analysis and problem – solving

· Convincing skill

 · Teamwork

· Ready to work ion rotational shift and rotational week-off.

· Ready to commute to work.

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey