CUSTOMER SUPPORT EXECUTIVE Full-time

Palta Insurance Group

Posted By : Palta Insurance Group

Mohali, Punjab (10)

Position- Customer Support Executive
salary - 20k to 25k
Location - Mohali
Having good communication skills in Hindi, Punjabi , English and Spanish

 

Skills required 1. Manage customer life cycle by responding to customer queries and issues over call/email/chat. 2. Identify the needs of customers, resolve issues, and provide solutions. 3. Ensure 100% Customer Satisfaction by resolving issues and complaints to Customers Satisfaction 4. Should have the ability to adapt/respond to different scenarios related to order

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

ANY GRADUATE

Journey