Telemarketing ExecutiveFull-time

A Telemarketing Executive's job is to contact potential customers via telephone to sell products or services, build relationships, and generate leads. Key responsibilities include making outbound calls, explaining products, answering questions, and maintaining accurate customer records in a CRM system. They are expected to meet sales targets, follow up on prospects, and manage their performance

responsibilities

• Sales and lead generation: Initiate outbound calls to potential clients to promote products or services, explain features and benefits, and generate sales.
• Customer engagement: Handle inbound calls from interested prospects, answer customer questions, and gather information such as names and contact details.
• Customer relationship management: Maintain and update a customer database (CRM), track call activity, and follow up with leads to build relationships.
• Performance and reporting: Achieve monthly and quarterly sales targets, analyze personal performance, and provide feedback to improve sales strategies.
• Communication: Effectively communicate the value of products/services, use scripts as guidelines, and adapt the sales pitch to suit individual needs.