Sales Process Trainer Full-time
PARADIGM IT PRIVATE LIMITED
Posted By : PARADIGM IT PRIVATE LIMITED
Noida, Uttar Pradesh (2)
As a Sales Process Trainer at Magic Bricks, you will be responsible for developing and delivering effective training programs to enhance the sales skills and knowledge of the sales representatives. You will play a vital role in ensuring that the sales team is equipped with the necessary skills and product knowledge to achieve their targets and deliver exceptional customer experiences. Your role will involve both training new hires and providing continuous training to existing sales representatives.
- Training Program Development: Design and develop comprehensive training programs that cover various aspects of the sales process, product knowledge, objection handling, communication skills, and customer-centric approaches.
- Onboarding Training: Conduct orientation and onboarding sessions for new sales hires to familiarize them with the company's products, services, sales process, and tools.
- Sales Skills Training: Deliver training sessions to improve the sales team's prospecting, lead generation, pitching, negotiation, and closing skills.
- Product Knowledge Training: Educate the sales team about the company's products and services, their unique selling points, and how they address customer needs.
- Sales Techniques: Teach effective sales techniques and methodologies to improve conversion rates and maximize sales performance.
- Objection Handling: Train sales representatives on handling objections, understanding customer concerns, and turning challenges into opportunities.
- Coaching and Feedback: Provide regular coaching and feedback to sales representatives to help them improve their performance and achieve targets.
- Training Assessment: Conduct assessments and evaluations to measure the effectiveness of training programs and identify areas for improvement.
- Sales Tools and Technology: Familiarize the sales team with the usage of various sales tools, software, and CRM systems to streamline their workflow.
- Sales Process Improvement: Collaborate with sales managers and other stakeholders to identify process gaps and recommend improvements to enhance overall sales efficiency.
- Stay Updated: Keep abreast of industry trends, best practices, and sales techniques to ensure that training content is up-to-date and relevant.
- Minimum 1 year of experience as a Sales Process Trainer in a BPO or similar industry.
- Strong knowledge of sales processes, techniques, and methodologies.
- Excellent communication and presentation skills.
- Ability to work in a fast-paced environment and adapt to changing requirements.
- Demonstrated ability to motivate and inspire sales teams.
- Proficiency in using sales-related software and CRM systems.
- Bachelor's degree or equivalent qualification preferred.
Role Specific Skills
- Active Listening
- Administration and Management
- Communications and Media
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Fluency of Ideas
- Inductive Reasoning
- Judgment and Decision Making
- Near Vision
- Oral Comprehension
- Oral Expression
- Problem Sensitivity
- Reading Comprehension
- Sales and Marketing
- Service Orientation
- Social Perceptiveness
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression