Job Summary
- Ensure prompt response to client support requests as a desktop engineer
- Deep dive into the issues faced by the client, be it remotely or in person
- Install and upgrade operating systems and networks that are relevant to a specific user’s needs
- Update and get senior desktop engineers up to speed on hardware and software-related encounters
- Provide basic training to the computer users to help them diagnose and overcome common problems that they might encounter
- Record and document technical issues in the form of logs
- Follow up with the users to ensure maximum functionality of their computer systems
Role Specific Skills
Basic Qualifications
- Bachelor of Science (B.Sc) - Computer Science
- Bachelor of Technology (B.Tech) - Information Technology
Preferred Qualifications
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Bachelor’s degree in computer science, information technology or a related discipline
Journey
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Application Date
2025-11-04 00:00:00.0 - 2026-02-02 00:00:00.0