Ezy Colour Assosciate(ECA)


Opportunity Makers Group

Posted By : Opportunity Makers Group

Howrah, West Bengal (8)

Job Purpose

  • Provide guidance to the customers at their residence by exploring various product & finish options after site inspection & evaluation
  • Co-ordinate and supervise the execution of painting work at the customer sites through panel of appointed contractors as per asian paints recommended guidelines
  • Provide in-store consultancy to walk-in consumer in the Ezycolour Kiosk.
  • Key Performance Indicators

  • ECA will be allocated at local dealer counter.
  • The ECA is to approach the consumers who walk-in to the store and inquire about their painting requirements.
  • The consumers who already have a contractor for executing the painting job need to be pitched only the Color Consultancy/Color Visualization/ Royale Play Design/ Stencil/ Signature/ Ext. Wall Art on the Ezycolour Kiosk / Booklet and taken through it.
  • The consumers who don’t have a contractor for executing the painting job need to be pitched the Paint Right Service apart (from Color Consultancy/Color Visualization on the Ezycolour Kiosk).
  • As part of the Paint Right Service, the ECA needs to visit the consumer at his house at the appointment date & time.
  • On the first visit, the ECA is to do Site Evaluation and Site Measurement using the Paint Right Evaluation Kit, fill the Site Evaluation & Site Measurement formats and hand them over to the consumer.
  • Post the same, the ECA is to provide Product Consultancy based on the Site Evaluation. Up selling (Special Effects, Luxury Emulsions) and Cross Selling (Smart Care, Wood finishes) would be the priority in Product Consultancy. 
  • After product consultancy, the ECA shows the profiles of Ezycolour Trained Contractors along with their contact numbers OR pitches the Complete Painting Service as per the Dealer Capability.
  • In case the consumer wants to go for Complete Painting Service, the ECA can show the Rate Card, the Terms & Conditions of the Service and ask the consumer to speak with the dealer for taking it forward.
  • ECA has to do the recce, track and maintain potential upcoming painting sites and consumer details nearby his local shop
  • The ECA will visit the consumer house for Site Supervision at least once or more (as agreed upon with the dealer) while the site is in Work-In-Progress stage. There might be a final Site Closure visit after the completion of work (as agreed upon with the dealer).
  • The ECA will have to fill the Daily Work Report for every day of the week and share the same with the Team Leader every Saturday without fail.

Good to have Skills
  • InformationActive ActiveData for Excel
  • Microsoft Excel
Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Essential : 

Graduate (Any stream) with minimum 50%

  • The graduation must be through a full time and regular day course
  • Engineers will not be considered
  • Age less than 25 Years. Gender : Male
  • Should be an Indian citizen

Desired : 

  • MBA with specialisation in marketing
  • Previous Experience: 

  •  Essential :

  • Not required / Freshers can be considered
  • Desired : 

  • 1 year sales or services experience in construction, paint or allied industries.

    Functional Competencies

  • Fluency in English, Hindi & local language
  • Excellent communication and people skills
  • High orientation for customer servicing and customer delight.
  • Additional Requirements

  • Should have a two wheeler with valid driving licence.
  • Should have an android phone with operating system above version 5

 Opportunity Makers is a group of hardcore professionals who dream high and achieve even higher.  We are working for PAN INDIA CORPORATE SERVICES (PAN)  To be most admired Recruitment/Staffing Agency by strengthening our Values, Beliefs, People and Commitment to provide effective source of high quality.  We are confident our professional expertise would meet your requirement. HR services with focus on Customer Delight.  Customer satisfaction is our moto by providing right candidates against specific requirement.  We provide high quality of services which combines high performance with profitability and workforce satisfaction, by recruiting successful candidates on the needs of our clients.  We also aim at having mutually beneficiary long-term relationship based on trust and mutual benefit.  Our Placement/Staffing services are extremely experienced in different industries (IT industry, Banking and Financial, BPO/ Call Center , Telecom/ISP , Paint Industry.