Telemarketing Executive

Job Overview

Company Name: Onecart Financial services

Job title: Tele Sales Executive

Location : Sector 63 - Noida

Salary : 13000 - 20000

Experience : 0.0 to 1.0 Years of Experience in Telesales

Skills Required : Outbound, Sales, Good Communication Skills, Basic Excel, Domestic

 

Telesales Executive sells products/services via phone, handling outbound calls to meet sales targets, identify customer needs, process orders, manage accounts, and update CRM, requiring strong communication, negotiation, persuasion, and resilience to build relationships and drive company revenue. They follow scripts, upsell/cross-sell, resolve complaints, and track interactions to ensure customer satisfaction and generate leads for sales teams. 

Key Responsibilities

• Order Processing: Accurately record and process customer orders and payments.

• Data Management: Update customer information and log all sales activities in the CRM system.

• Upselling/Cross-selling: Recommend additional products or services to increase sales.

• Target Achievement: Consistently meet or exceed individual and team sales quotas (KPIs). 

• Sales & Lead Generation: Make calls (inbound/outbound) to potential and existing customers, generate leads, present products, and close sales.
• Customer Relationship Management: Handle inquiries, resolve issues, maintain satisfaction, and build loyalty for repeat business.