Assistent Manager Full-time

Object IT Solutions India Pvt Ltd

Posted By : Object IT Solutions India Pvt Ltd

Kochi, Kerala (20)

Job Title :  Assistent Manager

Qualification : Any Degree
Experience Required- (3-5 Years)

Location : Kerala Kochin

Roles and Responsibilities :
 Responsible for achieving the collections target for the assigned area while ensuring that
SOPs and legal norms are followed as per process and organizational policies.
Major Deliverables:
 Handle collections for the assigned area and achieve collection targets on various
parameters like resolutions, Norm and roll backs
 Ensure that the NPAs are kept within assigned budget and active efforts are made to
minimise the same
 Increase the fee income by effectively collecting on the penal and bouncing charges
 Track and control the delinquency of the area (Bucket DPD wise) and focus on non-
starters
 Ensure customer satisfaction by ensuring quick resolution of customer issues within
specified TAT
 Build robust relationships with vendors to ensure timely collections are made
 Monitor defaulting customers by ensuring regular follow with critical/complex customers
to identify reasons for defaulting
 Ensure that all the agencies in the location perform as per defined SLA
 Ensure that Vendor has provideds adequate Feet on Street availability area-wise /bucket-
wise/ segment-wise
 obtain daily updates from all collection executives on delinquent portfolio and share the
same with supervisor.

Contact : 9845135287 / 9353576001

Role Specific Skills
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Law and Government
  • Mathematical Reasoning
  • Mathematics
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Time Management
  • Transportation
  • Writing
  • Written Comprehension
  • Written Expression

Bachelor of Arts (B.A) - Applied Psychology

Bachelor of Commerce (B.Com) - Accounting

Bachelor of Commerce (B.Com) - Finance

  • Travel Allowance

Journey