Strong convincing skills and client-handling skills. Must be able to take initiative in making initial calling. Handling inbound and outbound calls. Lead generation and cold calling. Creating and Maintaining the sales data on an individual basis. Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers.
Obtaining customer information and other relevant data. Generating sales reports on an individual level. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Taking and processing product orders in a professional manner. Maintaining the database he customers on a regular basis. Generating and suggesting solutions based on customers’ needs and requirements