AR Caller - Bangalore
Full-timeOMEGA HEALTHCARE MANAGEMENT SERVICES PRIVATE LIMITED
Posted By : OMEGA HEALTHCARE MANAGEMENT SERVICES PRIVATE LIMITED
Bengaluru, Karnataka (100)
Job role : AR caller
Location :Bangalore
l Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment,Adjustment & self-pay).
l Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
l Follow the Workflow documentation like SOP’s Update tracker, Issue Log and Trend logs.
l Be part of all the training session to gain knowledge towards RCM.
l Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account
transactions
l Identify the accounts which does not require calling and can be fixed by Analyst to resolve
l Logical thinking to identify the trends, resolve accounts for an error free account
l Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary
Role Specific Skills
- Active Listening
- Clerical
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Persuasion
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speaking
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Any Graduate
Higher Secondary
Omega Healthcare is the Premier Offshore Provider of Healthcare Outsourcing services. It is the leading provider of Revenue Cycle Management process and Analytics Solutions in the healthcare industry. Our Technology-driven solutions and services, delivered by more than 18,000 qualified employees, help to minimize costs and save time for our clients. Omega Healthcare has made successful in-roads in the healthcare BPO space, and is today the largest employer of Medical Coders in the world Please go through our website www.omegahms.com for a detailed explanation of this fast-growing opportunity.