Process Associate-Trainee- (Non-voice process) Full-Time

NSM Services Private Limited

Posted By : NSM Services Private Limited

Chennai, Tamil Nadu (10)Bengaluru, Karnataka (10)


  • Follow instructions, ability to learn and adapt quickly and deliver desired outcome
  • Open to feedback and ability to work in a team environment
  • Customer first focus with an eye for detail
  • Need to deliver consistent results around productivity and quality following client specific guidelines, as per  client SLAs & process workflow
  • Excellent skills with to and fro correspondence and documentation with explanation of delay in case of any
  • Must be flexible and highly receptive to change as mortgage servicing guidelines are updated frequently
  • Strict compliance to process workflow as specified by the client
  • Complete all mandatory training requirements in a timely manner.
  • Identify opportunities for process /  Customer service improvement and communicate it to the leadership

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Bachelor of Arts (B.A) - Any Specialization

Bachelor of Commerce (B.Com) - Any Specialization

Bachelor of Science (B.Sc) - Any Specialization

Job Location: Chennai and Bangalore

Interview process: Online registration, Online Aptitude Test and Technical Interview

Walkin Date: 5th November 2022

Walkin Time: 10:30AM to 01:00PM

Meeting link to join Virtual walk-in:

Microsoft Teams Link -Click here to join the meeting

Eligibility: (UG-Arts/Science/Commerce)

Title:  Process Associate-Trainee- (Non-voice process)

CTC: 2,50,000/- +  (Night shift allowances)

Medical Insurance: 5,00,000 (Self and Dependent)


Skills/Competencies Required

  • Excellent verbal and written Communication
  • Good analytical skills
  • Willingness to work in night shifts
  • Excellent keyboard skills

  • • Salary and benefits that are competitive and compares better against market.• Transport facility (Door Step pick up and drop for Night Shift)• Shift allowance based on the number of actual night shifts worked