Agency Manager Full-Time



Chennai, Tamil Nadu (2)

Key Responsibilities:

a. Achievement of Business Plans  Ability to manage all the parameters of their business;  Recruitment  Activisation  Premium Collection  Case Rate and Case count  Persistency  Ensure that the Agents are engaged, motivated and productive by forging a strong relationship  Ensure that Agents are constantly inducted, activated and productive  Drive the incentive schemes to ensure that the Agent’s income exceeds benchmark  Drive the R&R schemes floated by HO, ZO and branch  Support the Agents in liaison with the HO for addressing their requirements/ concerns  Being fully compliant to all the norms laid down by the regulators and the company  Manage channel conflicts in the team  To achieve product wise targets & profitability  Understand the Agent’s business in depth and seek opportunities for business development and revenue generation b. Team Building  Goal setting of all Agents in the team  Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals  Regular Field observation and Demonstration with the agency force  Regular Agent visit

Preferred Skill Set

. Analytical Skills • Designing Sales Strategies to achieve the business goals • Analytical skills to read , interpret MIS • Skill sets to handle a team of agents to achieve the business goals b. Domain Knowledge • Sound domain knowledge of the health insurance policies and practice in India • Good knowledge of the legal and regulatory requirements and compliances c. Leadership Attributes • Strong written and verbal communication skills • Ability to manage a team, keep it motivated • Result orientation • Ability to spot and utilize opportunities • Energetic and enthusiastic personality

Role Specific Skills
  • Active Listening
  • Clerical
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Reading Comprehension
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate