Digital Productivity and Data Management - Technical & Soft SkillsFull-time

Key Responsibilities

Training Delivery : 
Conduct Instructor-Led Training (ILT) sessions at the center and/or employees office/project location
Deliver online training sessions and webinars
Ensure completion of self-paced learning by learners
Integrate AI and digital tools during sessions
Maintain interactive and engaging learning environments
Student Engagement & Monitoring
Conduct follow-ups with beneficiaries to ensure learning continuity
Monitor student progress, attendance, and batch performance
Ensure batch documentation as per QMS and system requirements

Centre & Outreach Support
Support mobilization by reaching out to alumni and employers
Be open to travel and flexible working hours, including weekends

Required Qualifications & Skills

Technical Skills & Tools 
Digital Productivity Tools: MS Office (Word, Excel, PowerPoint), Google Workspace (Docs, Sheets, Slides)
AI Tools: ChatGPT, Google Gemini, Microsoft Copilot for productivity, automation, and reporting
Data Handling & Analysis: Advanced Excel (VLOOKUP, XLOOKUP, IFs, PivotTables, Data Validation), Google Sheets
Reporting & Visualization: Dashboards, Power BI (intro), Google Looker Studio
Email & Calendar Management: Gmail tools, Smart Replies, Scheduling features
Documentation: Google Docs, Google Drive
Collaboration & Workflow Tools: Miro (process mapping), cloud storage, task management tools

Soft Skills Modules
Communication Skills (verbal, non-verbal, email etiquette, reporting language)
Workplace Etiquette & Teamwork
Presentation & Data Storytelling
Critical Thinking & Problem Solving
Career Readiness (resume writing, LinkedIn, mock interviews)

Essential
Graduate in any discipline
Minimum 1 year of training experience in technical and/or soft skills
Excellent communication skills and fluency in English
Good knowledge of Excel, Google Workspace, and AI tools for office productivity
Comfortable with online teaching platforms and hybrid training models
Passion to train and contribute to community development
Willingness to work on weekends and travel as needed
Preferred :
Experience working in NGO/CSR skill development programs
Knowledge of business reporting, dashboards, and data visualization tools
Familiarity with youth skilling and livelihood initiatives