Desktop supportSystem admin role Full-time

NEW WAVE COMPUTING PRIVATE LIMITED

Posted By : NEW WAVE COMPUTING PRIVATE LIMITED

Bengaluru, Karnataka (8)Hyderabad, Telangana (4)Mumbai, Maharashtra (2)Chennai, Tamil Nadu (2)

Requirement: 
A.    What we are looking for : 
1.    A person who has experience in replacing spares like motherboard, LCD on Laptops that belong to either of Lenovo/Dell/HP
2.    A Person willing to travel to different customer locations to carry out the service
3.    A Person willing to learn new technologies and prepared to become a Subject Matter Expert.
 
B.    Certifications: Certifications on either of the following is preferred and has an added weightage
1.    Hardware and Networking Certification
2.    Certification on PC diagnosis and Spare Replacements
 
C.    Experience: 1 to 2 years 
Products that you would be working on:
1.     Lenovo Laptops & Desktops
2.    Dell Laptops & Desktops
3.    HP Laptops & Desktops
4.    Microsoft Surface Products
Responsibilities: Your day-to-day activities and responsibilities are defined as below
What you would do:
1.    Deploy Tools and run them to analyze the  problems in the PC’s
2.    Make recommendations on what Spares to be replaced/procured
3.    Replace Spares  inside the Laptops/Desktops
4.    Install Windows Operating Systems
5.    Participate in Discussions with the customer jointly with the Business team and provide necessary clarifications
 

Role Specific Skills
  • Active Learning
  • Active Listening
  • Category Flexibility
  • Clerical
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Engineering and Technology
  • English Language
  • Flexibility of Closure
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Mathematics
  • Monitoring
  • Near Vision
  • Operation Monitoring
  • Operations Analysis
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Problem Sensitivity
  • Programming
  • Quality Control Analysis
  • Reading Comprehension
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Telecommunications
  • Time Management
  • Troubleshooting
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Certifications: Certifications on either of the following is preferred and has an added weightage

1.    Hardware and Networking Certification

2.    Certification on PC diagnosis and Spare Replacements

Journey