IT Support EngineerFull-time

Job Responsibilities:

• Managing day-to-day IT operations of the company
• IT inventory and asset management with tagging
• Leading desktop and helpdesk support to ensure all workstation and application-related issues are resolved promptly
• Maintenance, configuration, and reliable operation of computer systems, network servers, NAS, and firewalls
• Networking hardware configuration for new setups and managing existing networks
• Installation and configuration of multiple OS platforms for server and client devices
• Managing and troubleshooting domain environments, file servers, database servers, and NAS setups
• Installing and upgrading computer components and software; managing virtual servers
• Troubleshooting hardware, software, OS, network, and IP telephony issues
• Basic knowledge and hands-on experience with virtualization platforms (installation, management, troubleshooting)
• Basic understanding of cloud-based email solutions, web hosting, license management, and vendor portal management

Key Skills Required:

• VPN Configuration / VPN Server
• LAN Troubleshooting
• LAN Configuration
• NAS Management
• IT Helpdesk Support
• Antivirus Server Management
• IT Support & Operations
• Data Backup & Recovery
• DHCP Server
• Server Support / Server Configuration / Server Management
• Desktop Support & Helpdesk
• Firewall Configuration