Career Counselor Full-time

Medico Pilot Pvt Ltd

Posted By : Medico Pilot Pvt Ltd

Bengaluru, Karnataka (15)

Job Description

Job Summary: Utilize inbound and outbound telephone calls to guide the students about the Counselling process and persuade Students/Parents to purchase company’s services.

Roles and Responsibilities

  1. Guide the students about the Neet counselling process.
  2. Enter and update Student information in the database.
  3. Go extra mile to build long-term relationship with the student to facilitate future sales.
  4. Contact potential customers to inform them about the service using scripts.
  5. Answer questions about the services of the company.
  6. Ask questions to understand customer requirements and close sales.
  7. Take and process the sales in an accurate manner.
  8. Handle grievances to preserve the company’s reputation.
  9. Keep record of calls and sales and note useful information.

Requirements and Skills:

  1. Language: English & Kannada (mandatory)
  2. Age – 20-35
  3. Fresher (Any Graduate)
  4. Must have the basic theoretical knowledge of sales, eg: How sales happens and who are potential Customers/Target Market.
  5. Basic computer skills
  6. Good communication skill
  7. Cool tempered and able to handle rejection.

Ability to learn about the service and describe/explain to prospectus

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate