Job Summay

• Responsible For
  • Agent Recruitment
  • Agent Development
  • Meet Business targets
  • Customer Centricity

Key Responsibilities/ Key Deliverables:

Agent Recruitment  

Develop various sources of agent hiring & build a team of agent & agent pipe line.

Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring  

Implementation of MNYL GOLD process and adhere to the business norms

Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development  

Ensure product knowledge by MNYL ways of training  Field demonstration (FOD’s)  

Development of agent prospecting habits, calling habits and work habits.   

Work with agent on planning and reviewing of activities and goals.  Identify the training needs of the agent and work with Trainers to improve the same  

Meet Business Targets 

 Achievement of monthly, quarterly & yearly business plans.  

Improve agent productivity & persistency by regular PRP/IID/GID etc…  

Ensure companies product mix sales ration and adhere to the business norms.  

Maintain agent pro activity as per business plan

 Customer Centricity  

Be MNYL brand ambassador & a customer champion  

Follow MNYL sales practice to develop deep customer loyalty  

Hold periodical customer meet to understand customer pulse & need  Ensure customer queries are responded to satisfactorily as per MNYL standard.

Desired Competencies  

Sourcing & Selection capability  

Nurturing & Developing talent  

Result orientation  Customer centricity  Planning & ExecutionMOS:  Achievement of business plan & GPA  Recruitment / Development & Activisation of agent as per plan.  Persistancy as per MNYL grid  Achieve GOLD Score as per MNYL standard  Number of EC/MDRT agent

 

Hiring Specifications : CLEAN Filter

C – City (have had spent minimum 2 years in the city)

L – Loyalty (1 year of average tenure)

E – Experience (Minimum 1year  for AADM)

A – Age (24 to 38 yrs for AADM)

N – Non negotiable on CLEAN