Market Research Executive (voice process)
Full-timeMarket Expertise
Posted By : Market Expertise
Pune, Maharashtra (1)
Roles And Responsibilities
Primarily will be involved in conducting research surveys through telephonic interviews globally and record the feedback with 100% accuracy
Conducting telephonic (CATI) and web based (CAWI) interviews with CXO’s, Senior and Mid-Level executives across different geographies.
Understand business objectives to discover prospective client preferences.
Building Databases through various search engines like ZoomInfo, LinkedIn, Google, Bloomberg, Hoovers etc.
Performing Market Research across industry verticals such as Information Technology, Financial Services, Retail, Manufacturing, Telecommunication, Health-care, Energy and Utilities, Pharmacy, Automobiles etc
Skills
Excellent verbal and written communication
Using problem-solving skills to handle difficult or irate clients
A methodical approach to manage focus groups, carrying out interviews and conducting surveys over the phone
Ability to cope up with the fast-paced work.
Should be flexible and willing to learn and work as part of the team and organization
Must be able to work a flexible schedule
Role Specific Skills
- Active Learning
- Active Listening
- Administration and Management
- Category Flexibility
- Clerical
- Communications and Media
- Complex Problem Solving
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- Economics and Accounting
- English Language
- Fluency of Ideas
- Inductive Reasoning
- Information Ordering
- Judgment and Decision Making
- Mathematical Reasoning
- Mathematics
- Monitoring
- Near Vision
- Number Facility
- Oral Comprehension
- Oral Expression
- Originality
- Persuasion
- Problem Sensitivity
- Psychology
- Reading Comprehension
- Sales and Marketing
- Social Perceptiveness
- Sociology and Anthropology
- Speaking
- Speech Clarity
- Speech Recognition
- Systems Analysis
- Systems Evaluation
- Writing
- Written Comprehension
- Written Expression
Any Graduate