IT TECHNICIANFull-time

Job Responsibilities and Duties:

• Provide L1/L2 technical support for desktops, laptops, printers, and other peripherals.
• Install, configure, and maintain operating systems, software, and applications.
• Troubleshoot hardware, software, and basic network connectivity issues.
• Set up and manage user accounts, email, and access permissions.
• Support end-users via phone, email, or remote access tools.
• Perform routine maintenance, system updates, and patch installations.
• Maintain IT asset inventory and ensure proper documentation of support requests.
• Assist with network and server support under the guidance of senior IT staff.
• Ensure compliance with IT policies and security practices.

IT Technician Qualifications:

• Bachelor’s degree/Diploma in Information Technology, Computer Science, or related field.
• Around 1 year of experience as an IT Support/IT Technician.
• Certifications preferred: CompTIA A+, Network+, Microsoft Certified IT Technician, or equivalent.