IT Sales & Support Executives

Job Overview

• Plan and execute sales and marketing activities to increase revenue.
• Study market trends and competitors to identify new opportunities.
• Present solutions to clients, negotiate terms, and close deals.
• Work closely with sales, marketing, and product teams to meet business goals.
• Track sales performance and improve strategies when needed.
• Familiarizing yourself with all products and services offered by our company.
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Maintain client information in the CRM system and prepare basic reports.

Key Skills

• Strong communication and presentation skills.
• Good relationship-building and negotiation abilities.
• Experience in sales and contract handling.
• Strategic thinking and problem-solving skills.
• Ability to work in a fast-paced and changing environment.
• Knowledge of CRM tools and sales technologies.
• Basic understanding of the IT industry and market trends.