Lenovo Technical Support Engineer fresher

M.S.P. INFO SERVICES

Chennai, Tamil Nadu (8)

0-1 Yrs

250,000 to 300,000 / Annually

Posted: days ago

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Job Highlights

Role

Job Type

Full-time

Industry

Information Technology and Services

Openings

Applicants

Apply Before

Closing soon

Job Overview

Job Summary:

We are looking for enthusiastic and technically skilled Lenovo Technical Support Engineers to provide on-site field support for desktops and laptops. The role involves visiting client locations, diagnosing hardware/software issues, and ensuring timely resolution as per Lenovo service standards.

Roles & Responsibilities:

Provide on-site technical support for Lenovo desktops, laptops, and peripherals.

Install, configure, and troubleshoot hardware and basic software issues.

Perform system diagnostics and resolve technical problems at customer locations.

Replace faulty components (RAM, HDD/SSD, motherboard, etc.) as per SOP.

Coordinate with Lenovo Service Desk for call updates and escalations.

Maintain proper service reports and job closure documentation.

Ensure high customer satisfaction and adherence to SLA timelines.

Travel to multiple client locations daily as part of field support.

Required Skills & Qualifications:

Basic knowledge of:

Desktop/Laptop hardware

Windows OS installation & troubleshooting

LAN & basic networking

Printers and peripheral devices

Good communication and customer handling skills.

Ability to work independently in field environment.

Mandatory Requirements:

Two-wheeler (Bike) is compulsory.

Valid driving license.

Willingness to do full-time field work across Bangalore.

Key Skills

1/5 of your skills match for this job

Role-Specific

Qualification

Bachelor of Engineering (B.E) - Any Specialization

Benefits

Eligibility

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