E-Commerce Executive Full-time

MMF INFOTECH TECHNOLOGIES PRIVATE LIMITED

Posted By : MMF INFOTECH TECHNOLOGIES PRIVATE LIMITED

Indore, Madhya Pradesh (5)

Roles & Responsibilities:
• Maintaining the product listings on Amazon, Walmart, Etsy, eBay, etc. 
• Managing reputed E-commerce sellers/vendors of USA, UK and 
European region. 
• Handling the entire inventory, catalogue, accounts for International 
clients and brand filtering their accounts on various E-Commerce 
platforms. 
• Liaising with the customer support team on order related queries and 
providing quick responses on the same to the clients. 
• Proactively addressing all the areas of concern for the management and 
acting as a communication point between the support team and all the 
E-Commerce portals. 
• Diligently providing daily and weekly sales activity report to the 
managers. 
• Conducting research and analysing ways for keyword expansion, 
keyword research for the online products. 
• Managing seller and buyer grievances on various E-Commerce portals. 
• Ensuring great customer experience on all the product listings on all the 
current online platforms. 
• Properly understanding the client’s entire business and solving all the 
related queries on mails, chat or phone.

Role Specific Skills
  • Active Listening
  • Administration and Management
  • Clerical
  • Communications and Media
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Judgment and Decision Making
  • Mathematics
  • Near Vision
  • Negotiation
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Any Postgraduate

Eligibility Criteria:
The candidate must have pursued/ be pursuing 
BBA/MBA/PGDM/BCA/BE/MCA/MBDA or any other relevant qualification. 
-Experience: 0-1 years/ Freshers with dynamic personality. 
-He/she should possess sound knowledge of MS Word, MS Excel and E-mail 
correspondence. 
-Fluency in English communication would be considered a major plus point. 
-Strong interpersonal, analytical and result-oriented skills would be looked upon.

Journey