Customer Service Assistant Full-time

MARKS AND SPENCER (INDIA) PRIVATE LIMITED

Posted By : MARKS AND SPENCER (INDIA) PRIVATE LIMITED

Bengaluru, Karnataka (10)

Job description

  • Ensure achievement of sales targets assigned to the store
  • Ensure minimization of costs by controlling wastage, handling merchandise properly
  • To avoid shrinkage in the store
  • Build relationships with customers and understand customer needs and recommend products.
  • Ensure visual merchandising standards are adhered to and standards are maintained
  • Ensure merchandise is handled correctly through the correct stock management processes
  • Handle responsibility of cashiering as and when needed.
  • Follow company processes and guidelines for store operating procedures

Role Specific Skills
  • Active Listening
  • Clerical
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • English Language
  • Inductive Reasoning
  • Information Ordering
  • Near Vision
  • Oral Comprehension
  • Oral Expression
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Written Comprehension
  • Written Expression

Any Graduate

Journey