Customer Service Assistant Full-time
MARKS AND SPENCER (INDIA) PRIVATE LIMITED
Posted By : MARKS AND SPENCER (INDIA) PRIVATE LIMITED
Chennai, Tamil Nadu (10)
Job description
- Ensure achievement of sales targets assigned to the store
- Ensure minimization of costs by controlling wastage, handling merchandise properly
- To avoid shrinkage in the store
- Build relationships with customers and understand customer needs and recommend products.
- Ensure visual merchandising standards are adhered to and standards are maintained
- Ensure merchandise is handled correctly through the correct stock management processes
- Handle responsibility of cashiering as and when needed.
- Follow company processes and guidelines for store operating procedures
Role Specific Skills
- Active Listening
- Clerical
- Computers and Electronics
- Critical Thinking
- Customer and Personal Service
- Deductive Reasoning
- English Language
- Inductive Reasoning
- Information Ordering
- Near Vision
- Oral Comprehension
- Oral Expression
- Persuasion
- Problem Sensitivity
- Reading Comprehension
- Service Orientation
- Speaking
- Speech Clarity
- Speech Recognition
- Written Comprehension
- Written Expression
Any Graduate