Associate Sales Operations Analyst Full-time

Kaseya Software India Pvt Ltd

Posted By : Kaseya Software India Pvt Ltd

Bengaluru, Karnataka (10)

ROLE TITLE:  "Associate Sales Operations Analyst"

 

JOB DESCRIPTION:

To support the increasing growth in Kaseya business, we are seeking a highly analytical and detail-oriented Associate Sales Operations Analyst to join our team.

Based out of our Bangalore office and reporting to a Sales Operations Team Lead, this position will be responsible for supporting our sales team by analysing and optimizing sales processes, and by managing the licensing and order management process. The ideal candidate should be able to work independently, prioritize tasks effectively, this is a great opportunity for someone seeking a challenging position within the software industry and one that provides insight into the operational setting. Kaseya is a rapidly growing company that offers tremendous growth opportunities.

 

RESPONSIBILITIES

• Manage the licensing process for new and existing customers, ensuring timely and accurate license delivery

• Work directly with Sales Representatives to ensure they have everything they need to meet the organization’s sales goals throughout the year.

• Process and track customer orders, ensuring accuracy and timely delivery.

• Collaborate with cross-functional teams, including sales, legal, and finance, to ensure compliance with licensing terms and regulations.

• Monitor order data and identify trends, issues, and opportunities.

• Support sales team by providing data-driven insights and recommendations related to licensing and order management.

• Daily creation and approvals of quotes, booking and provisioning to the end customer.

• Ensure software licensing is aligned with contract entitlements, exerting revenue assurance • Maintain customer data and ensure accuracy and consistency across systems.

• Communicate licensing and order management data and insights to cross-functional teams and management.

• Stay up-to-date with industry trends and best practices in licensing and order management.

 

QUALIFICATIONS • Any Graduate/Post Graduate

 

SKILLS:

• Strong analytical and problem-solving skills.

• Excellent communication and interpersonal skills.

• Experience with licensing tools and order management systems.

• Ability to work independently and manage multiple projects simultaneously.

• Strong attention to detail and accuracy.

• Understanding of sales metrics and operations.

• Proficient in Microsoft Word, Excel, and Power Point (Excel mandatory)

• Inquisitive, adaptable, and committed to meet tough deadlines.

• Relevant training and/or certifications in Sales Operations / Salesforce is preferred

Role Specific Skills
  • Active Learning
  • Active Listening
  • Administration and Management
  • Category Flexibility
  • Communications and Media
  • Complex Problem Solving
  • Computers and Electronics
  • Coordination
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Education and Training
  • English Language
  • Fluency of Ideas
  • Inductive Reasoning
  • Information Ordering
  • Instructing
  • Judgment and Decision Making
  • Learning Strategies
  • Management of Personnel Resources
  • Mathematical Reasoning
  • Mathematics
  • Monitoring
  • Near Vision
  • Negotiation
  • Number Facility
  • Oral Comprehension
  • Oral Expression
  • Originality
  • Personnel and Human Resources
  • Persuasion
  • Problem Sensitivity
  • Reading Comprehension
  • Sales and Marketing
  • Service Orientation
  • Social Perceptiveness
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Systems Analysis
  • Systems Evaluation
  • Time Management
  • Writing
  • Written Comprehension
  • Written Expression

Any Graduate

Any Postgraduate

QUALIFICATIONS • Any Graduate/Post Graduate

  • ESI
  • PF
  • Health Insurance
  • Shift Allowance

Providing with best-in-breed technologies that allow to efficiently manage, secure and backup IT under a single pane of glass. Technology is the backbone of all modern business. Small to mid-size businesses deserve powerful security and IT management tools that are efficient, cost-effective, and secure. Enter Kaseya. We exist to help multi-function IT professionals get the most out of their IT tool stack.

Journey