Field Technicians - Diploma Candidates Full-time

Kaapicat Beverages Pvt. Ltd

Posted By : Kaapicat Beverages Pvt. Ltd

Bengaluru, Karnataka (10)

Field Technician
Job brief
We are looking for a self-starter Field Service Technician to deliver the desired customer service experience.
The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
 
Responsibilities
 Provide service and customer support during field visits or dispatches
 Tie workflow to schedule
 Manage all onsite installation, Demo’s, repair, maintenance
 Diagnose errors or technical problems and determine proper solutions
 Produce timely and detailed service reports
 Document processes
 Follow all company’s filed procedures and protocols
 Cooperate with technical team and share information across the organisation
 Comprehend customer requirements and make appropriate recommendations/briefings
 Build positive relationships with customers Requirements and skills
 0-1yr of Experience in Field Service
 Ability to troubleshoot, test, repair and service technical equipment
 Ability to work flexible shifts and to adapt to changing work schedules  Familiarity with mobile tools and applications
 10th/12th/ITI/Diploma
 Two wheeler & DL is Mandatory
 Should know Local Language - Kannada
Job location: BTM 2nd Stage Bangalore Salary Range: 15K to 18K Salary+ Travel Allowance I

Role Specific Skills
  • Active Listening
  • Arm-Hand Steadiness
  • Category Flexibility
  • Complex Problem Solving
  • Computers and Electronics
  • Critical Thinking
  • Customer and Personal Service
  • Deductive Reasoning
  • Design
  • Engineering and Technology
  • English Language
  • Far Vision
  • Finger Dexterity
  • Flexibility of Closure
  • Inductive Reasoning
  • Information Ordering
  • Judgment and Decision Making
  • Manual Dexterity
  • Mathematics
  • Mechanical
  • Monitoring
  • Near Vision
  • Operation Monitoring
  • Oral Comprehension
  • Oral Expression
  • Perceptual Speed
  • Physics
  • Problem Sensitivity
  • Quality Control Analysis
  • Reading Comprehension
  • Repairing
  • Selective Attention
  • Speaking
  • Speech Clarity
  • Speech Recognition
  • Transportation
  • Visualization
  • Writing
  • Written Comprehension
  • Written Expression

Any Diploma

  • ESI
  • PF
  • Travel Allowances

Journey