About the Company

iTech India Private Limited is a full-service custom software and digital marketing company with a large portfolio of successful domestic and international projects. We have delivered single-purpose solutions for small businesses to complex multi-platform systems for large corporate clients. We are proud to have earned the confidence of multiple global brands, including Fortune 500 companies. We are successful because of who we are - real, honest, and skilled people. Know More, www.itechindia.co

 

About the Role

As a Junior Process Executive, you will be responsible for executing specific tasks and processes within your assigned department or team. Your role may involve data entry, document processing, customer support, or other operational tasks aimed at achieving departmental goals and ensuring efficient business operations.

 

Job Responsibilities

• Monitor all transactions and ensure compliance with quality regulations and maintain effective relationships with clients.
• Follow-up on issues/queries/clarification respective to assigned Client/Carrier internally with Team Lead and get it closed on Client portal.
• Secure information by completing database backups.
• Providing accurate and timely information to customers regarding products, services, and policies.
• Perform quality check assessment on all processes of various associates.
• Playing a vital role with co-workers to deliver the customer expected deliverable.
• To be self-learning all new assigned Clients/Carriers in a limited time frame.
• Maintain customer confidence and protect operations by keeping information confidential.
• Maintain all required data/report such as Production/Queries of his individual on daily basis.
• Should perform multi-tasking in other assigned projects if any as well.

 

Requirements and skills

• Excellent in reading/understand English especially US client documents and should be able to self-work based on the document instruction.
• Excellent writing skills.
• Good in E-mail etiquette.
• Medium level computer proficiency (MS Office – Word and Excel).
• Experience in working on any kind of other Client applications previously is preferable.
• Experience in working Cloud platform is preferable.
• Ability to work independently and to self-learn new tasks based on instruction and complete routine work in a timely manner.
• Should be flexible in working any shift as per process requirement.
• Strong analytical and reasoning skills.

Benefits

Salary + ESI, PF, Gratuity, Medical Insurance and Variable incentives

 

Experience: Fresher

Qualification: Any Graduate

Gender: Female candidate

Timing: Day Shift Timing (9.30 AM to 6.30 PM)

 

How to Apply

If you are a skilled Junior Process Executive seeking a challenging opportunity to contribute to a dynamic and forward-thinking organization, apply now to become a part of the iTech family. Your expertise will be instrumental in maintaining our databases and ensuring our data remains secure and accessible. Join us in our commitment to excellence and innovation. To apply, please send your resume to recruitment@itechindia.co with Email Subject as "Junior Process Executive".