Process Specialist

Job Overview

Role: Process Specialist
Experience: 0–1 Years (Freshers Welcome)
Location: Visakhapatnam

Role Objective:

The candidate will support the Telecom Expense Management team with accurate telecom invoice review, data entry, and documentation for global clients.

Responsibilities:
• Validating basic invoice charges, identifying obvious billing discrepancies, and updating internal trackers and status logs within TEM tools or spreadsheets.
• The role involves back writing case notes, standardizing comments, and organizing supporting evidence so senior analysts can perform detailed audits and dispute management efficiently.
• The candidate will help maintain clean inventory and invoice records, prepare simple periodic reports, and strictly follow defined SOPs with high attention to detail.
• The position offers hands-on exposure to enterprise telecom & utility billing, cost optimization processes, and global expense management operations.

Skills Required:

• Strong MS Excel/Google Sheets skills for data entry, lookups, and basic analysis.
• Good written communication skills for clear case notes, email-style comments, and standardized back writing.
• High attention to detail, comfort with repetitive back-office work, and ability to follow SOPs and checklists.
• Interest in telecom/IT billing, shared services, or expense management, with willingness to learn TEM concepts and tools.